@include('dashboard.admin.user.partials.account_options_and_status')
@slot('header')
User {{ $title }} Management
@endslot
@slot('header')
Account States Explanation
@endslot
Active
- Description: The account is fully operational.
- User Can: Log in, deposit, withdraw, transfer, and perform all banking
activities.
- Admin Can: Monitor activity, freeze, suspend, or mark dormant if inactive.
Dormant
- Description: The account has been inactive for a set period.
- User Can: Log in and view account details, but cannot make withdrawals or
transfers
until reactivated.
- Admin Can: Reactivate the account after due process or verification.
Restricted
- Description: The account has limited access, often due to incomplete
documentation,
suspicious activity, or policy flags.
- User Can: Log in and view balance/history.
- User Cannot: Withdraw or transfer funds.
- Admin Can: Remove restriction after verification or escalate to
frozen/suspended if
needed.
Frozen
- Description: The account is temporarily locked due to investigations,
compliance
checks, or suspicious activity.
- User Can: Log in and view balance/history.
- User Cannot: Deposit, withdraw, or transfer.
- Admin Can: Unfreeze after resolution or escalate to suspension/closure.
Closed
- Description: The account has been permanently shut down.
- User Cannot: Log in or perform any actions.
- Admin Can: Reopen only under exceptional conditions (if policy allows).
Pending Verification
- Description: The account has been created but is awaiting KYC/identity
verification.
- User Can: Log in and view profile but cannot perform financial transactions.
- Admin Can: Approve/reject verification or keep the account restricted until
documents are received.
Suspended
- Description: The account has been suspended due to policy violations,
regulatory
issues, or fraud detection.
- User Cannot: Log in or access account.
- Admin Can: Reinstate account after resolution or permanently close it.
@endsection