@extends('dashboard.admin.layouts.app') @section('content')

{{ $title }}

@include('dashboard.admin.user.partials.account_options_and_status')
@slot('header') User {{ $title }} Management @endslot
@csrf @method('PATCH')
@slot('header') Account States Explanation @endslot

Active

  • Description: The account is fully operational.
  • User Can: Log in, deposit, withdraw, transfer, and perform all banking activities.
  • Admin Can: Monitor activity, freeze, suspend, or mark dormant if inactive.

Dormant

  • Description: The account has been inactive for a set period.
  • User Can: Log in and view account details, but cannot make withdrawals or transfers until reactivated.
  • Admin Can: Reactivate the account after due process or verification.

Restricted

  • Description: The account has limited access, often due to incomplete documentation, suspicious activity, or policy flags.
  • User Can: Log in and view balance/history.
  • User Cannot: Withdraw or transfer funds.
  • Admin Can: Remove restriction after verification or escalate to frozen/suspended if needed.

Frozen

  • Description: The account is temporarily locked due to investigations, compliance checks, or suspicious activity.
  • User Can: Log in and view balance/history.
  • User Cannot: Deposit, withdraw, or transfer.
  • Admin Can: Unfreeze after resolution or escalate to suspension/closure.

Closed

  • Description: The account has been permanently shut down.
  • User Cannot: Log in or perform any actions.
  • Admin Can: Reopen only under exceptional conditions (if policy allows).

Pending Verification

  • Description: The account has been created but is awaiting KYC/identity verification.
  • User Can: Log in and view profile but cannot perform financial transactions.
  • Admin Can: Approve/reject verification or keep the account restricted until documents are received.

Suspended

  • Description: The account has been suspended due to policy violations, regulatory issues, or fraud detection.
  • User Cannot: Log in or access account.
  • Admin Can: Reinstate account after resolution or permanently close it.
@endsection